Q. How do I re-verify my UpToDate personal/mobile account?

Answer

Your personal UpToDate account must be re-verified at least once every 90 days through the FSU College of Medicine website portal. You will receive an email reminder from UpToDate, and if you don't re-verify in a timely manner, you will get a message that your remote access has lapsed:

To re-verify, log in with your College of Medicine username/password (see Tips below if you don't know or remember them) to the College of Medicine UpToDate Portal‚Äč on a browser, either on your mobile device or on your computer:

Once you are in UpToDate, log in with your personal UpToDate username / password you created when you signed up. (see Tips below if you don't remember this password)

  • If you were already logged in to your personal UTD account, you may need to log out, then log back in to be reverified -- this may take a minute or two.
  • Even if you don't see your name but are logged in to UpToDate on another computer or device, you may need to log out there as well!

You should receive a  pop-up message verifying that your remote access has been extended another 90 days.

 

Tips:

  • Your College of Medicine username (MEDID) is used to access COM-specific sites like your COM email, MEDNet Intranet (previously called SharePoint) and Evaluations.
  • For students, your COM login and FSUID are often the same; for example: jas16a -- but your password may not be the same!
  • If you do not remember your College of Medicine username (MEDID) or password, contact the OIT Helpdesk at help.desk@med.fsu.edu or call 850-644-3664. (Resetting your FSUID password will NOT change your MEDID -- they are two different systems)
  • Your personal UpToDate account password includes at least 1 uppercase letter and at least 1 number or special character: . - _ @ # $ * ! ( ) + =
  • Not sure if you are logged in to your personal UpToDate account? If you do not see your name on the top right of the screen, then click Login/Register to login.
  • Once you have logged in with your personal account, you can check your expiration date by clicking on "My Account." Under "Subscription," you can View Expiration Date.
  • Expiration date has updated, but app still says your access has lapsed? Try deleting the app, and downloading it again.

For assistance once you have logged in to your personal UpToDate account, contact UpToDate Customer Service customerservice@uptodate.com1-800-998-6374 

  • Last Updated Sep 13, 2019
  • Views 556
  • Answered By Susan Epstein

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UpToDate is available to College of Medicine students, residents, full-time faculty, and clerkship directors. Access, both on and off campus, is through our UpToDate portal.