Why am I getting an FSUID authentication error message?

Answer

If you see this message (The credentials you provided cannot be determined to be authentic.):

 

You have:

1) entered an incorrect or expired password

OR

2) not yet created 3 security questions in FSU's identity management system

 

If you have not yet created your 3 security questions:

 

If you have previously created 3 security questions in FSU's identity management system:

  • Click on FSUID Management
  • Click Forgot Your Password? and follow the instructions.

 

Topics

  • Last Updated Jan 30, 2024
  • Views 1248
  • Answered By Susan Epstein

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